![]() ![]() The software runs fine except that my iPod isn't detecting in iTunes. I had no issue with the previous manually installed iTunes (from Apple downloads). After the iTunes app is installed, Windows detects the iPod and opens it as a mass storage device (same under Device Manager).I uninstalled and reinstalled that 'Mass Storage' driver under Universal Serial Bus controllers and now I see the Apple Mobile Device USB Driver. iTunes still doesn't detect it.After reading a few support articles I noticed that the Apple Mobile Device Service isn't showing in Windows Services. Please make sure you've completed all the steps on this Apple Support page for If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support Any way to manually start or trigger the service? Why didn't the Windows App Store install this service from the beginning?iTunes 12.8.0.150Windows 10 圆4 - latest updates/nothing pendingScreenshots below showing Apple driver and that AMDS Service doesn't exist: 2138 3 I'm guessing this is required for iTunes to see it. ![]() "If your computer doesn't recognize your connected device, you might see an unknown error or a "0圎" error. Make sure that your iOS or iPadOS device is turned on, unlocked, and on the Home screen.įollow these steps and try to connect your device again after each step.Check that you have the latest software on your Mac or Windows PC.If you're using iTunes, make sure you have the latest version.If you see a Trust this Computer alert, unlock your device and tap Trust.If you can't unlock your device because you forgot your passcode, find out what to do. ![]() Unplug all USB accessories from your computer except for your device.Restart your iPhone, iPad, or iPod touch.Follow these additional steps for your Mac or Windows PC.Try connecting your device to another computer.If you have the same issue on another computer, contact Apple Support." Please reach out to Apple Support directly if the issue remains per step 8, if needed.Įric-F - I check for updates on the iTunes Help screen and let it download the latest iTunes64Setup.exe update onto my Win 10 PC. ![]()
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